USIO energy supply limited has ceased to trade. Ofgem, the energy regulator, is appointing a new supplier for its customers.
Customers need not worry, their supplies are secure and credit balances are protected.
Ofgem's advice is not to switch, but to sit tight and wait until the new supplier has been appointed. This will help make sure that the process of handing customers over to a new supplier, and honouring credit balances, is as hassle free for customers as possible.
Customers can find support and advice on the
Ofgem website. Or alternatively if they need additional support they can call Citizens Advice on 03454 04 05 06 or email them via webform, or get in touch through Ofgem's facebook or twitter feed @ofgem