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FAQs

USIO knows I work from home on Friday’s and they adjusted the amount they energy buy for me


FATHER OF 3 KIDS

All you need to know about joining USIO

Do I need a smart meter and will USIO arrange one?

Yes, you’ll need a smart meter but USIO will organise the installation for you, and all included in your tariff!

How long will my switch take?

Your energy switch should take 21 days. If your current supplier objects to the transfer you expect some extra time while this is solved.

When will my first payment be taken?

We will take your first payment as soon as your switch is complete.

Do I need to inform my old supplier?

No, just sit tight and we’ll do this all on your behalf. If there are any issues with transferring to us we will keep you in the loop.

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